Communicate clearly, confidently and appropriately.
In today’s global and competitive business environment, the ability to communicate effectively in English is critical for professional success. Whether writing a concise email, participating in a meeting, or delivering a presentation, professionals are expected to convey ideas clearly, confidently, and appropriately.
This two-day training equips participants with practical tools, language strategies, and interactive activities to build confidence and polish their professional English communication skills.
Recognise and embrace English-language apprehension at the workplace.
Develop a positive mindset when facing communication difficulties.
Use appropriate phrases and structures across business settings, oral and written.
Deliver clear and effective messages when communicating in English at work.
Boost confidence levels in a business setting.
The importance of English in the global workplace; identifying strengths and weaknesses; building confidence through mindset shifts.
Workplace telephone etiquette, useful phrases, and techniques for clarifying and confirming information.
Clear, professional writing focused on structure, tone and accuracy, addressing common grammar and vocabulary errors.
Language for agreeing, disagreeing, interrupting and clarifying; making suggestions and expressing opinions.
Signposts, transitions and vocal variety; describing visuals and data clearly for maximum impact.
Polite vocabulary, softening requests and refusals, aligning formality levels and empathetic phrasing.
A highly interactive programme using adult learning and active learning strategies, experiential activities, mini lectures, role plays, games, discussions, video watching, presentations and simulations drawn from participants’ real experiences.
Azhanni is an accomplished trainer and academic with over 20 years of expertise in Corporate Communication, Business Communication and English Language. An HRDC Accredited and Certified HRDF Trainer and Certified Virtual Trainer (VLC), she has conducted more than 500 corporate trainings using experiential learning and has lectured at University Malaya and FTMS-De Montfort University Campus Malaysia.
Customised, outcome-driven and HRDC-claimable. Let’s design the right journey for your team.