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LEADERSHIP EXCELLENCE

Analytical Skills & Design Thinking

Analyze. Design. Decide. Deliver.

PROGRAMME OVERVIEW

If MacGyver were a middle manager, his real strength wouldn’t be the paperclip — it would be his thinking. Before acting, he would pause, analyze the situation, question assumptions, and understand the real problem. That analytical discipline is what today’s middle managers need to navigate daily operational challenges under pressure.

This Analytical Skills program equips middle managers with structured thinking tools to assess problems objectively, identify root causes, and define issues clearly before deciding on solutions. Participants learn to break down complex situations using analytical frameworks, validate facts with relevant data, and apply design thinking principles to understand context and impact.

Beyond analysis, the program strengthens decision clarity and execution, enabling middle managers to act confidently, align stakeholders, and deliver results, even with limited time and resources.

Designed for “Sandwiched Managers” — Assistant Managers, Assistant Vice Presidents, Team Leaders, Supervisors and Senior Executives — from the healthcare, financial, manufacturing, F&B and other service industries.

AT A GLANCE
CATEGORY
Leadership Excellence
DURATION
2 Days
PARTICIPANTS
Middle Managers — Assistant Manager to Senior Executive
FACILITATOR
Veeramathevi Sundaram
LEARNING OUTCOMES

What participants will achieve

Upon attending this 2-day training, participants will be able to:

Analyze problems objectively by challenging assumptions and identifying root causes.

Define clear, actionable problem statements using structured detailing and relevant data.

Generate practical and creative solutions using proven thinking and ideation tools.

Apply quick, safe fixes to daily operational challenges aligned with standards.

Make confident decisions and execute solutions effectively under pressure.

KEY CONTENT

Inside the programme

1

Analytical Skills

Empowering middle managers with analytical skills enhances their ability to view problems objectively and achieve better outcomes.

2

Brainstorming the Right-Way

Applying proven creative and thinking frameworks empowers middle managers to think beyond constraints and structure their ideas for real-world challenges.

3

Solidified Quick Fix Method

Middle managers are the first responders to daily operational bottlenecks. This module empowers them to generate and implement swift, practical and safe solutions.

4

Design Thinking Structured Problem Solving

Middle managers navigate complex operational and people challenges. This module enables structured, user-centric and sustainable solutions.

5

Decision Making and Strategic Execution

Decisions need speed, confidence, and precision, especially when resources and time are limited.

LEARNING METHODOLOGY

How we deliver it

The program adopts an experiential methodology where participants engage deeply with real-world scenarios, simulating the kind of quick decision-making and creative thinking required in their roles. Participants will be immersed in hands-on activities, including:

By the end of the program, learners will not only have the tools but also the behavioural readiness to lead and solve problems in dynamic, high-stakes environments.

REQUIREMENTS
YOUR FACILITATOR

Veeramathevi Sundaram

Veera is a Middle Managers Growth Specialist with 22 years of leadership experience at Astro. Over the past three years, she has coached and trained middle managers across logistics, banking, F&B, medical, manufacturing, and various other industries. Her signature method blends impactful training with group coaching to drive real behavioural change through her core programmes: Just Spiral Up, Quick Fix: Problem Solving, and Power of Visibility.

Bring this programme to your organisation

Customised, outcome-driven and HRDC-claimable. Let’s design the right journey for your team.